Farzaneh Farshad is a Business Analyst who brings special expertise in GIS. She holds a bachelor’s degree in geomatics from the University of Tehran and a Master’s degree in civil engineering from the University of Ottawa. She started developing her professional skills by participating in an 8-months industry internship project at the City of Ottawa as a process analyst working on “Heat Stress Mapping” project, integration testing between ArcGIS and Maximo (An asset management system in which the GIS data is integrated with the mapping system), Data cleaning for Property Information and Addressing Solution project, Analyzing spatial data, and testing new Add-in features to ArcGISPro at Innovative Client Service Department of the City of Ottawa.